The Application - User Account 📱

To create an account in the Flashbird app (by Pegase Moto), follow these steps:

1. Download the app from the Google Play Store (Android) or the Apple App Store (iOS).
   
   
2. Open the app and click on "Sign Up."
   
   
3. Enter an email address and a password that will serve as your identifier.
   
   
4. Associate the corresponding GPS tracker (Flashbird or Pegase Moto) with your purchase.
   (For more information, see "How to associate my GPS tracker with my Flashbird (by Pegase Moto) account?")"

     .   

.   

To connect your Flashbird or Pegase Moto GPS tracker to your application, follow these steps:

1. Create a user account in the Flashbird app (by Pegase Moto).
   
   

2. During your first login, you will be prompted to associate a Flashbird or Pegase Moto GPS tracker with your account.

3. If you already own one or more Flashbird or Pegase Moto GPS trackers and want to associate a new tracker with your account, follow these steps:

   Click on "My Account" ➡️ "My Garage" ➡️ and "Add" (top right of the screen).

Note:

• For Flashbird, you need the serial number located on the side of the casing or the serial number of the associated Smartkey.
• For Pegase Moto, you need the serial number and PIN code located inside the Pegase Moto box.
• Fill in the fields requested by the application, install the tracker, and ride for at least 15 minutes to activate your Flashbird or Pegase Moto.

If you can't log in to the Flashbird app (by Pegase Moto), please check these steps:

1. Make sure your smartphone has a mobile internet connection (3/4/5G) or is connected to WiFi.
   
   

2. Enter the email address of your Flashbird (by Pegase Moto) account.
   (When you created your Flashbird by Pegase Moto account, a verification code was sent to the entered email address.)
   
   

3. Enter the associated password.
   (If you forgot your password, please refer to the following article: "I Forgot My Password")

Our team is continuously working to improve our app. To access all the app's features, it's important to keep it up to date.

Updating the Flashbird app by Pegase Moto can be done through the Play Store for Android devices (Samsung, LG, etc.) and through the App Store for iOS devices.

You can check if you have the latest version of the app in the general settings. Under "Info," you will see the version number of your app.

Compare this number with the one displayed on the app's page in the Google Play Store or the App Store. If it matches, you have the latest version of the app installed.

Note:

• Don't confuse updating the mobile app with updating your Flashbird tracker.

• The GPS tracker Pegase Moto (older model) cannot be updated.

• Keeping the app and device up to date is essential for the proper functioning of the product and services.

• Just because an app update is available doesn't necessarily mean a tracker update is required, and vice versa.

To recover your password for logging into the app or your online profile, follow these steps:

1. If you are logged into the app, log out through the settings.
2. Once logged out, click "Log In" again.
3. Click "Forgot Password."

Follow the steps until your new password is confirmed, and log in again.

A code will be sent to the email address used when creating your Flashbird (by Pegase Moto) account.

 

To delete your account directly from the Flashbird app (by Pegase Moto), follow these steps:

1. Click on "My Account" (top right on the app's home screen).
   
   
2. Then, click on "Settings" ➡️ "Account Details" ➡️ "Delete My Account."
   
   
3. Follow the steps to delete your account.

Once the process is completed, your account will be deleted within the next 24 hours. If you log back into your account, the account deletion will be canceled.

Note:

• All your data will be permanently and irretrievably deleted.
  
  
• Your Flashbird or Pegase Moto can then be associated with a new account in the future. So, you can delete your account if you wish to sell your Flashbird or Pegase Moto.